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- 7.5 Intelligent Services and Big Data
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CINNOX Knowledge Base
- 1.0 Solutions
- 1.1 Applications
- 1.2 Financial Services
- 1.3 E-Commerce
- 1.4 Telecom
- 1.5 Marketing Assets
- 1.6 Others
- 2.0 Subscriptions & Plans
- 2.1 Digital Commerce
- 2.2 Business Plan
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- 3.0 Capabilities & Features
- 3.1 CHANNEL - Voice & Video
- 3.2 CHANNEL - Smart Messaging
- 3.3 CHANNEL - Virtual Number
- 3.4 CHANNEL - Automated Chatbots
- 3.5 CHANNEL - Smart Engagement
- 3.6 CHANNEL - Call Engagement
- 3.7 ORCHESTRATE - Smart Routing and Rules
- 3.8 ORCHESTRATE - Workflow Optimization
- 3.9 ORCHESTRATE - Identity
- 3.10 EVALUATE - Dashboard & Analytics
- 3.11 EVALUATE - Integration & APIs
- 3.12 EVALUATE - Security & Authentication
- 4.0 Network Management & Operations
- 4.1 Billing Support System (BSS)
- 4.2 Operation Support System (OSS)
- 4.3 Network Management System (NMS)
- 4.4 Customer Management System
- 5.0 Globally Distributed Core Infrastructure
- 5.1 Carrier-Grade Infrastructure
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- 5.5 Dynamic Resources Allocator
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- 6.1 Service Agreement
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- 7.0 Trends & Research
- 7.1 Cloud Application and Trends
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- 7.4 Hybrid Work and Social Media Convergence
- 7.5 Intelligent Services and Big Data
- 7.6 Total Experience (CX and EX)
- 7.7 Quora Findings
- 7.8 Gartner and Forrester Findings
- 8.0 Training Material (Product Development)
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Legal
Big Data (大數據)
CINNOX provides a comprehensive view of historical customer interaction data in sync with customer profile, sentiment analysis, behavioral data from a centralized data pool. This empowers organizations to make informed decisions.
Research Paper
| Subject | Date Published | |
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| 大數據商業應用的五大關鍵 | 29 March 2022 | |
| 大數據的效用 | 15 March 2022 | |
| 大數據與AI將如何驅動企業營銷 | 22 March 2022 | |
| 如何運用大數據分析達到精準行銷 | 31 March 2022 | |
| 企業如何從數據科學獲得價值 | 18 April 2022 | |
| Web link | Date Published |
| Data Driven ( 數據驅動 ) 是什麼？教你如何使用大數據幫助企業進行重大決策 ! | 03 Oct 2023 |
| Revolutionize your Enterprise Data with ChatGPT: Next-gen Apps w/ Azure OpenAI and Cognitive Search | Mar 09 2023 |
| How automation enables better data governance | 23 Jul 2023 |
| 10 tools to level up streaming analytics platforms | 17 Apr 2023 |