3.2 CHANNEL - Smart Messaging
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      3. 3.2 CHANNEL - Smart Messaging

      CINNOX User Guide - Smart Messaging

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      User Manuals (Online Resources)

      1.0  Overview https://docs.cinnox.com/docs/overview
      1.0.1  Signing up a CINNOX Account https://docs.cinnox.com/docs/signup-cinnox-account
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      1.2  Smart Messaging https://docs.cinnox.com/docs/smart-messaging
      1.2.1  Chat Room https://docs.cinnox.com/docs/chatroom
      1.2.2  Serving Chat Enquiries https://docs.cinnox.com/docs/serving-chat-inquiry
      1.2.3  Labelling an Enquiry https://docs.cinnox.com/docs/labelling-enquiry
      1.2.4  Sending and Receiving Chats https://docs.cinnox.com/docs/sending-receiving-chats
      1.2.5  Space for Internal Group Chat https://docs.cinnox.com/docs/agent-space
      1.2.6  Sharing Files https://docs.cinnox.com/docs/sending-files
      1.2.7  Managing the Tag Directory https://docs.cinnox.com/docs/manage-your-tags
      1.2.8  Creating a Tag https://docs.cinnox.com/docs/how-to-create-tags
      1.2.9  Managing Social Messaging https://docs.cinnox.com/docs/omnichannel
      1.2.10  Connecting Messenger https://docs.cinnox.com/docs/omnichannel-messenger
      1.2.11  Connecting WeChat https://docs.cinnox.com/docs/omnichannel-wechat
      1.2.12  Connecting WhatsApp https://docs.cinnox.com/docs/omnichannel-whatsapp
      1.2.13  Connection LINE https://docs.cinnox.com/docs/omnichannel-line
      1.2.14  Connecting Email https://docs.cinnox.com/docs/email
      1.2.15  Email Engagement https://docs.cinnox.com/docs/email-engagement
      1.2.16  Connecting Third Party Channel https://docs.cinnox.com/docs/third-party-channel
      1.2.17  Channel Source https://docs.cinnox.com/docs/manage-source
      1.2.18  Sending SMS https://docs.cinnox.com/docs/sending-sms
      1.2.19  Campaigns https://docs.cinnox.com/docs/admin-campaign-manager
      1.2.20  Creating Standard Campaigns https://docs.cinnox.com/docs/how-to-create-standard-campaign
      1.2.21  Creating Dynamic Campaigns https://docs.cinnox.com/docs/how-to-create-dynamic-campaign
      1.2.22  Campaign Templates https://docs.cinnox.com/docs/campaign-template