Connect your personal email to HubSpot

Original Hubspot knowledge article link: https://knowledge.hubspot.com/email-tracking/connect-your-inbox-to-hubspot

Last updated: April 22, 2022

Please note: you cannot connect Office 365 shared mailboxes to HubSpot. Office 365 GCC High and DOD environments are also not supported by HubSpot.

• In your HubSpot account, click the settings settings icon in the main navigation bar.
• In the left sidebar menu, navigate to General.
• Click the Email tab.
• Click Connect personal email.
• Next, click Office 365.
• Read through what to expect when you connect your Office 365 inbox to HubSpot, then click Continue.
• You'll be prompted to log in to your Office 365 account. Enter the email address of the Office 365 account you want to use. If you're already logged into one or more of your email accounts, choose the account you want to connect.
• You'll be redirected back to your settings where the connection will be verified and completed. A dialog box will appear to inform you that your Office 365 inbox is now connected to HubSpot.

Necessary disclosure: if you use the Outlook email integration with the HubSpot, the HubSpot will have access to information associated with your account, including contacts, emails, calendar, distribution lists, subject lines, and URLs of tracked links from your email, if you use the email tracking functionality. HubSpot will scan the content of your emails to identify which emails you have elected to track in order to provide you with the notifications tool. HubSpot will store replies, outgoing mail, email headers, subject line, distribution lists, aliases, time sent, and message bodies. Correspondences you track will be visible to other users on your HubSpot account.