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- 3.11 EVALUATE - Integration & APIs
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CINNOX Knowledge Base
- 1.0 Solutions
- 1.1 Applications
- 1.2 Financial Services
- 1.3 E-Commerce
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- 2.0 Subscriptions & Plans
- 2.1 Digital Commerce
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- 3.0 Capabilities & Features
- 3.1 CHANNEL - Voice & Video
- 3.2 CHANNEL - Smart Messaging
- 3.3 CHANNEL - Virtual Number
- 3.4 CHANNEL - Automated Chatbots
- 3.5 CHANNEL - Smart Engagement
- 3.6 CHANNEL - Call Engagement
- 3.7 ORCHESTRATE - Smart Routing and Rules
- 3.8 ORCHESTRATE - Workflow Optimization
- 3.9 ORCHESTRATE - Identity
- 3.10 EVALUATE - Dashboard & Analytics
- 3.11 EVALUATE - Integration & APIs
- 3.12 EVALUATE - Security & Authentication
- 4.0 Network Management & Operations
- 4.1 Billing Support System (BSS)
- 4.2 Operation Support System (OSS)
- 4.3 Network Management System (NMS)
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- 5.0 Globally Distributed Core Infrastructure
- 5.1 Carrier-Grade Infrastructure
- 5.2 IP Network
- 5.3 Private Cloud-based Communication
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- 5.5 Dynamic Resources Allocator
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- 6.1 Service Agreement
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- 7.1 Cloud Application and Trends
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- 7.5 Intelligent Services and Big Data
- 7.6 Total Experience (CX and EX)
- 7.7 Quora Findings
- 7.8 Gartner and Forrester Findings
- 8.0 Training Material (Product Development)
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EVALUATE - Integration & APIs
Omnichannel (Converged Communication)
File:
CINNOX - Salesforce Feature Breakdown
CINNOX - Salesforce Integration
CINNOX - API Salesforce User Flow
Video:
CINNOX - Omnichannel (Converged Communication)
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Integrations & Open API |
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(i)Full Video_ChatBot |
11 Aug 2022 |