IOD

How to activate a new CINNOX account in Zuora system.

1) Account Manager open a new company profile in Hubspot. 

2)  IOD sync it to Zuora in Hubspot after checking the BR.

3) After Sync to Zuora,  IOD enter the Account Region and update the billing contact if more than one in Zuora system. 

4) Account Manager creates Hubspot ticket attached the bank receipt and CSR106 for provisioning team to activate the CINNOX account.

5) Provisioning Team set the package and service period based on the CSR106 in Zuora.

6) If the customer want to make a call to China, please fill in the "Agreement of Use - China IDD".