IOD

Local Call Termination List

Country Type SMS KYC requirement Address country specific Address city specific    
Albania Fixed X (1) AND (4) AND (9) No No   (1) ID - Copy
Angola Fixed X   No No   File upload: Copy of passport, ID, or driver's license
Argentina - Buenos Aires Fixed X   No No   (2) ID - Verified Selfie
Armenia National VOIP X (1) AND (4) AND (5) Yes No   A Selfie of the Customer with his passport and holding a piece of paper with the date of today and didXL or name of the company of Customer on it.
Australia Fixed X (5) AND (6) No No   (3) ID - Verified via 3rd party app
Austria Fixed X (1) OR (4) AND (5) AND (6) Yes Yes   End-user will receive an email with a link to a 3rd party verification app to upload ID and verify via camera on Mobile.
Bahrain* Fixed X End customer business case must be presented. In case of fintech companies - the prices per the number might change.  No No   (4) Company registration
Bangladesh National VOIP X (1) OR (4) AND (9) No No   File upload: company registration, certificate of incorporation, etc.
Belgium Fixed & Mobile X (1) OR (4) AND (5) AND (6) Yes Yes   (5) Customer address
Benin Mobile X (1) OR (4) AND (5) AND (9) Yes No   Data entry: end user address
Bolivia National VOIP X   No No   (6) Proof of address (last utility bill)
Bosnia and Herzegovina Fixed X   No No   File upload: electricity, phone, etc.
Brazil Fixed X   No No   (7) Proof of address (Telecom invoice)
Bulgaria Fixed X (1) OR (4) AND (5) No No   File upload: Last Telecom invoice.
Cameroon Fixed X (1) AND (4) No No   (8) Email and phone number
Canada Fixed X   No No   Data entry: email address and phone number
Chile Fixed X   No No   (9) Know Your Customer
China Fixed X (1) AND (4) AND (5) AND (6) AND (10) No No   File upload: you can contact our customer support for the most recent template.
Colombia Fixed & Mobile X   No No   (10) Letter of Intend
Congo DR Mobile X (1) AND (4) No No   File upload: you can contact our customer support for the most recent template.
Costa Rica National VOIP X   No No   (11) VAT or Company Registration Number
Cote d'Ivoire Mobile X (1) OR (4) AND (5) AND (9) Yes No   Data entry: Company VAT or Company Registration Number. For Italian DIDs a Code Fiscali is needed.
Croatia Fixed X (1) AND (4) AND (5) AND (6) Yes No   (12) Proof of Tax (VAT) Number
Cyprus Fixed X   No No   File Upload: Copy of official document showing user tax ID, VAT number or Code FIscaly (Italy)
Czech Republic Fixed X (1) OR (4) AND (5) No No   (13) Stamp Certificate
Denmark Fixed X   No No   Upload of file: Corporate Stamp certificate. This Stamp or Seal certificate is proof that the stamp is officially on file at the local government.
Dominican Republic Fixed X   No No    
Ecuador Fixed & Mobile X (5) AND (6) AND (8) Yes No    
Estonia Fixed X (1) OR (4) AND (5) No No    
Finland Fixed & Mobile X (4) AND (5) AND (11) No No    
France Fixed X (1) OR (4) AND (5) AND (8) Yes Yes    
Georgia National VOIP X (4) AND (8) No No    
Germany Fixed X (1) OR (4) AND (5) AND (6) Yes Yes    
Ghana Fixed & Mobile X (1) OR (4) AND (5) AND (9) Yes No    
Greece Fixed X (1) AND (4) AND (5) AND (6) Yes Yes    
Guatemala Fixed X (4) AND (5) AND (7) AND (10) No No    
Hong Kong Mobile O   No No    
Hungary Fixed X (4) AND (5) AND (6) AND (8) Yes Yes    
Indonesia Fixed X   No No    
Ireland Fixed X (5) AND (6) Yes Yes    
Israel Fixed & Mobile X   No No    
Italy Fixed X (1) AND (5) AND (11) AND (12) Yes Yes    
Japan National VOIP X (1) OR (4) AND (9) No No    
Kazakhstan Fixed X (1) OR (4) AND (5) No No    
Laos Mobile X (4) AND (5) No No    
Latvia Fixed & Mobile X (1) OR (4) AND (5) AND (8) No No    
Liberia Mobile X (1) OR (4) AND (5) AND (9) Yes No    
Lithuania Fixed & Mobile X   No No    
Luxembourg Fixed X (5) AND (6) Yes No    
Kuwait* Fixed X End user information
Copy Passport ID (DIRECTOR/OWNER)
Company registration (any country)
Content of the calls (LOI-any format)
No No    
Macao Mobile X   No No    
Malaysia Mobile X (4) No No    
Malta Fixed X (1) OR (4) AND (5) AND (6) Yes No    
Mexico Fixed X   No No    
Montenegro National VOIP X (1) OR (4) AND (5) AND (6) Yes No    
Mozambique Mobile X (4) AND (5) No No    
Netherlands Fixed X (5) AND (6) Yes Yes    
New Zealand Fixed X   No No    
Nicaragua Fixed & Mobile X   No No    
Nigeria Fixed X (5) AND (6) No No    
Norway Fixed X (4) AND (5) AND (6) Yes No    
Philippines Fixed & Mobile X   No No    
Poland Fixed X (4) AND (5) AND (8) Yes No    
Portugal Fixed X (5) Yes Yes    
Saudi Arabia* Fixed X (1) AND (4) AND (10) No No   default 6000mins
Serbia Fixed X (4) AND (5) AND (6) Yes No    
Seychelles National VOIP X   No No    
Singapore National VOIP X (1) AND (4) AND (5) AND (6) AND (8) No No    
Slovakia Fixed X (1) OR (4) AND (5) No No    
Slovenia Fixed X (5) AND (6) Yes Yes    
South Africa Fixed X (5) AND (8) No No    
South Korea Fixed X (1) AND (4) AND (5) AND (6) AND (10)
AND (13)
Yes No    
Spain Fixed X (1) OR (4) AND (5)
AND (6)
Yes Yes    
Sweden Fixed X (1) OR (4) AND (5) AND (8) AND (11) Yes Yes    
Switzerland Fixed X (5) No No    
Taiwan Fixed X 台灣公司名稱:
公司註冊相關證明文件影本 (變更登記表)
連絡/註冊地址:
代表人姓名:
負責人或代表人身份證明文件影本, 台灣人請提供身份證影本, 非台灣人請提供護照影本
連絡電話:
門號使用用途:
Yes Yes    
Thailand Fixed X (1) OR (4) AND (1) AND (5) AND (6) No No    
Turkey Fixed X (1) AND (4) AND (5) AND (9) AND (12) No No    
USA* Fixed X KYC, use case, end customer documents  No No    
United Arab Emirates* Fixed   For UAE companies: Trade license, owner information - Emirates ID or passport.          For inter National companies: certificate of registration, owner ID documents. Business case description.         
Ukraine Fixed X (1) OR (4) AND (5) Yes No    
United Kingdom Fixed X (1) OR (4) AND (5) AND (6) Yes No    
Uzbekistan Fixed X (1) OR (4) No No    
Zambia Mobile X (1) OR (4) AND (5) AND (9) Yes No