Country | Type | SMS | KYC requirement | Address country specific | Address city specific | ||
Albania | Fixed | X | (1) AND (4) AND (9) | No | No | (1) ID - Copy | |
Angola | Fixed | X | No | No | File upload: Copy of passport, ID, or driver's license | ||
Argentina - Buenos Aires | Fixed | X | No | No | (2) ID - Verified Selfie | ||
Armenia | National VOIP | X | (1) AND (4) AND (5) | Yes | No | A Selfie of the Customer with his passport and holding a piece of paper with the date of today and didXL or name of the company of Customer on it. | |
Australia | Fixed | X | (5) AND (6) | No | No | (3) ID - Verified via 3rd party app | |
Austria | Fixed | X | (1) OR (4) AND (5) AND (6) | Yes | Yes | End-user will receive an email with a link to a 3rd party verification app to upload ID and verify via camera on Mobile. | |
Bahrain* | Fixed | X | End customer business case must be presented. In case of fintech companies - the prices per the number might change. | No | No | (4) Company registration | |
Bangladesh | National VOIP | X | (1) OR (4) AND (9) | No | No | File upload: company registration, certificate of incorporation, etc. | |
Belgium | Fixed & Mobile | X | (1) OR (4) AND (5) AND (6) | Yes | Yes | (5) Customer address | |
Benin | Mobile | X | (1) OR (4) AND (5) AND (9) | Yes | No | Data entry: end user address | |
Bolivia | National VOIP | X | No | No | (6) Proof of address (last utility bill) | ||
Bosnia and Herzegovina | Fixed | X | No | No | File upload: electricity, phone, etc. | ||
Brazil | Fixed | X | No | No | (7) Proof of address (Telecom invoice) | ||
Bulgaria | Fixed | X | (1) OR (4) AND (5) | No | No | File upload: Last Telecom invoice. | |
Cameroon | Fixed | X | (1) AND (4) | No | No | (8) Email and phone number | |
Canada | Fixed | X | No | No | Data entry: email address and phone number | ||
Chile | Fixed | X | No | No | (9) Know Your Customer | ||
China | Fixed | X | (1) AND (4) AND (5) AND (6) AND (10) | No | No | File upload: you can contact our customer support for the most recent template. | |
Colombia | Fixed & Mobile | X | No | No | (10) Letter of Intend | ||
Congo DR | Mobile | X | (1) AND (4) | No | No | File upload: you can contact our customer support for the most recent template. | |
Costa Rica | National VOIP | X | No | No | (11) VAT or Company Registration Number | ||
Cote d'Ivoire | Mobile | X | (1) OR (4) AND (5) AND (9) | Yes | No | Data entry: Company VAT or Company Registration Number. For Italian DIDs a Code Fiscali is needed. | |
Croatia | Fixed | X | (1) AND (4) AND (5) AND (6) | Yes | No | (12) Proof of Tax (VAT) Number | |
Cyprus | Fixed | X | No | No | File Upload: Copy of official document showing user tax ID, VAT number or Code FIscaly (Italy) | ||
Czech Republic | Fixed | X | (1) OR (4) AND (5) | No | No | (13) Stamp Certificate | |
Denmark | Fixed | X | No | No | Upload of file: Corporate Stamp certificate. This Stamp or Seal certificate is proof that the stamp is officially on file at the local government. | ||
Dominican Republic | Fixed | X | No | No | |||
Ecuador | Fixed & Mobile | X | (5) AND (6) AND (8) | Yes | No | ||
Estonia | Fixed | X | (1) OR (4) AND (5) | No | No | ||
Finland | Fixed & Mobile | X | (4) AND (5) AND (11) | No | No | ||
France | Fixed | X | (1) OR (4) AND (5) AND (8) | Yes | Yes | ||
Georgia | National VOIP | X | (4) AND (8) | No | No | ||
Germany | Fixed | X | (1) OR (4) AND (5) AND (6) | Yes | Yes | ||
Ghana | Fixed & Mobile | X | (1) OR (4) AND (5) AND (9) | Yes | No | ||
Greece | Fixed | X | (1) AND (4) AND (5) AND (6) | Yes | Yes | ||
Guatemala | Fixed | X | (4) AND (5) AND (7) AND (10) | No | No | ||
Hong Kong | Mobile | O | No | No | |||
Hungary | Fixed | X | (4) AND (5) AND (6) AND (8) | Yes | Yes | ||
Indonesia | Fixed | X | No | No | |||
Ireland | Fixed | X | (5) AND (6) | Yes | Yes | ||
Israel | Fixed & Mobile | X | No | No | |||
Italy | Fixed | X | (1) AND (5) AND (11) AND (12) | Yes | Yes | ||
Japan | National VOIP | X | (1) OR (4) AND (9) | No | No | ||
Kazakhstan | Fixed | X | (1) OR (4) AND (5) | No | No | ||
Laos | Mobile | X | (4) AND (5) | No | No | ||
Latvia | Fixed & Mobile | X | (1) OR (4) AND (5) AND (8) | No | No | ||
Liberia | Mobile | X | (1) OR (4) AND (5) AND (9) | Yes | No | ||
Lithuania | Fixed & Mobile | X | No | No | |||
Luxembourg | Fixed | X | (5) AND (6) | Yes | No | ||
Kuwait* | Fixed | X | End user information Copy Passport ID (DIRECTOR/OWNER) Company registration (any country) Content of the calls (LOI-any format) |
No | No | ||
Macao | Mobile | X | No | No | |||
Malaysia | Mobile | X | (4) | No | No | ||
Malta | Fixed | X | (1) OR (4) AND (5) AND (6) | Yes | No | ||
Mexico | Fixed | X | No | No | |||
Montenegro | National VOIP | X | (1) OR (4) AND (5) AND (6) | Yes | No | ||
Mozambique | Mobile | X | (4) AND (5) | No | No | ||
Netherlands | Fixed | X | (5) AND (6) | Yes | Yes | ||
New Zealand | Fixed | X | No | No | |||
Nicaragua | Fixed & Mobile | X | No | No | |||
Nigeria | Fixed | X | (5) AND (6) | No | No | ||
Norway | Fixed | X | (4) AND (5) AND (6) | Yes | No | ||
Philippines | Fixed & Mobile | X | No | No | |||
Poland | Fixed | X | (4) AND (5) AND (8) | Yes | No | ||
Portugal | Fixed | X | (5) | Yes | Yes | ||
Saudi Arabia* | Fixed | X | (1) AND (4) AND (10) | No | No | default 6000mins | |
Serbia | Fixed | X | (4) AND (5) AND (6) | Yes | No | ||
Seychelles | National VOIP | X | No | No | |||
Singapore | National VOIP | X | (1) AND (4) AND (5) AND (6) AND (8) | No | No | ||
Slovakia | Fixed | X | (1) OR (4) AND (5) | No | No | ||
Slovenia | Fixed | X | (5) AND (6) | Yes | Yes | ||
South Africa | Fixed | X | (5) AND (8) | No | No | ||
South Korea | Fixed | X | (1) AND (4) AND (5) AND (6) AND (10) AND (13) |
Yes | No | ||
Spain | Fixed | X | (1) OR (4) AND (5) AND (6) |
Yes | Yes | ||
Sweden | Fixed | X | (1) OR (4) AND (5) AND (8) AND (11) | Yes | Yes | ||
Switzerland | Fixed | X | (5) | No | No | ||
Taiwan | Fixed | X | 台灣公司名稱: 公司註冊相關證明文件影本 (變更登記表) 連絡/註冊地址: 代表人姓名: 負責人或代表人身份證明文件影本, 台灣人請提供身份證影本, 非台灣人請提供護照影本 連絡電話: 門號使用用途: |
Yes | Yes | ||
Thailand | Fixed | X | (1) OR (4) AND (1) AND (5) AND (6) | No | No | ||
Turkey | Fixed | X | (1) AND (4) AND (5) AND (9) AND (12) | No | No | ||
USA* | Fixed | X | KYC, use case, end customer documents | No | No | ||
United Arab Emirates* | Fixed | For UAE companies: Trade license, owner information - Emirates ID or passport. For inter National companies: certificate of registration, owner ID documents. Business case description. | |||||
Ukraine | Fixed | X | (1) OR (4) AND (5) | Yes | No | ||
United Kingdom | Fixed | X | (1) OR (4) AND (5) AND (6) | Yes | No | ||
Uzbekistan | Fixed | X | (1) OR (4) | No | No | ||
Zambia | Mobile | X | (1) OR (4) AND (5) AND (9) | Yes | No |