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Pandadoc Quotation / SOF / Agreement signing process

Article for sales admin to create the Pandadoc documents

Team Types of document CINNOX Standard T&C Template Approval
EB Direct Customer CINNOX SOF Yes SOF_Direct Customer_2022 (EB) Standard Template No
IB Direct Customer CINNOX SOF Yes SOF_Direct Customer_2022 (IB) Standard Template No
IB/EB Direct Customer CINNOX SOF No SOF_Direct Customer_2022 Editable Template Legal
IB/EB ITFS DID Quotation NA ITFS  DID Quotation No
IB/EB Resller Customer CINNOX SOF Yes SOF_Reseller Customer_2022 No
IB/EB CINNOX Partner Agreement NA CINNOX Reseller Program Agreement _2022 Legal

Document creation:

Before creation of quotation, please ensure:

  • All company and contact are associated
  • All necessary properties had been filled in
  • Line item are filled (For CINNOX SOF only, Please refer to line item creation ppt here)

Create quotation through Pandadoc:

  • Netvigate to PandaDoc section in right-hand side of Deal Page
  • Click "Create Document"
  • Select suitable template (refer to above table)
  • Select user for roles:
    1. Client: select customer contact and email. Contact associated in Deal page will be suggested for selection
    2. Account Manager: Select suitable account manager by typing account manager name. If cannot find suitable record, click "Add new contact" and type in Name, email, phone number, Job title and Company Name.
    3. Sales Head: Select suitable account manager by typing account manager name. If cannot find suitable record, click "Add new contact" and type in Name, email, phone number, Job title and Company Name.
  • Select "Start Editing"
  • All field retrievable from HubSpot will be filled in.
  • Edit the remaining field or page if necssary.*
  • For "ITFS DID Quotation", go to section B I, select pricing table. Click "+Product" then "Catalog" to select correct ITFS/DID product in PandaDoc Catalog. Further edit pricing item if necessary.
  • Review all pages in documents

Send out quotation through email:

  • For template that require legal approval, click "Send for Approval". Proceed to next step once legal had approved the document.
  • Click "Send" on right upper corn
  • Click "Send via email" (recommended)
  • Enter documents name and click "Save and continue"
  • Click Send Document

Check out recipents analytics:

  • Documents will be seen in "Documents" section of main menu
  • Inside documents page, user can view "Recipents analytics" and "Audit triails" at right-hand side section

Demo Video:

(ITFS DID Quotation)

(CINNOX SOF)