CINNOX User Guide - Smart Messaging File: User Manuals (Online Resources) 1.0 Overview https://docs.cinnox.com/docs/overview 1.0.1 Signing up a CINNOX Account https://docs.cinnox.com/docs/signup-cinnox-account 1.2 Smart Messaging https://docs.cinnox.com/docs/smart-messaging 1.2.1 Chat Room https://docs.cinnox.com/docs/chatroom 1.2.2 Serving Chat Enquiries https://docs.cinnox.com/docs/serving-chat-inquiry 1.2.3 Labelling an Enquiry https://docs.cinnox.com/docs/labelling-enquiry 1.2.4 Sending and Receiving Chats https://docs.cinnox.com/docs/sending-receiving-chats 1.2.5 Space for Internal Group Chat https://docs.cinnox.com/docs/agent-space 1.2.6 Sharing Files https://docs.cinnox.com/docs/sending-files 1.2.7 Managing the Tag Directory https://docs.cinnox.com/docs/manage-your-tags 1.2.8 Creating a Tag https://docs.cinnox.com/docs/how-to-create-tags 1.2.9 Managing Social Messaging https://docs.cinnox.com/docs/omnichannel 1.2.10 Connecting Messenger https://docs.cinnox.com/docs/omnichannel-messenger 1.2.11 Connecting WeChat https://docs.cinnox.com/docs/omnichannel-wechat 1.2.12 Connecting WhatsApp https://docs.cinnox.com/docs/omnichannel-whatsapp 1.2.13 Connection LINE https://docs.cinnox.com/docs/omnichannel-line 1.2.14 Connecting Email https://docs.cinnox.com/docs/email 1.2.15 Email Engagement https://docs.cinnox.com/docs/email-engagement 1.2.16 Connecting Third Party Channel https://docs.cinnox.com/docs/third-party-channel 1.2.17 Channel Source https://docs.cinnox.com/docs/manage-source 1.2.18 Sending SMS https://docs.cinnox.com/docs/sending-sms 1.2.19 Campaigns https://docs.cinnox.com/docs/admin-campaign-manager 1.2.20 Creating Standard Campaigns https://docs.cinnox.com/docs/how-to-create-standard-campaign 1.2.21 Creating Dynamic Campaigns https://docs.cinnox.com/docs/how-to-create-dynamic-campaign 1.2.22 Campaign Templates https://docs.cinnox.com/docs/campaign-template