CINNOX User Guide - Identity & Enquiry File: User Manuals (Online Resources) 1.0 Overview https://docs.cinnox.com/docs/overview 1.0.1 Signing up a CINNOX Account https://docs.cinnox.com/docs/signup-cinnox-account 1.5 Identity & Enquiry https://docs.cinnox.com/docs/identity-inquiry 1.5.1 Enquiries in CINNOX https://docs.cinnox.com/docs/cinnox-enquiries 1.5.2 Enquiry Centre https://docs.cinnox.com/docs/agent-inquiry-center 1.5.3 Enquiry Overview https://docs.cinnox.com/docs/inquiry-overview 1.5.4 External Contacts Management https://docs.cinnox.com/docs/admin-external-contacts-management 1.5.5 Contatcs https://docs.cinnox.com/docs/agent-contacts 1.5.6 Merging Contacts https://docs.cinnox.com/docs/merge-contacts 1.5.7 Integrating Salesforce https://docs.cinnox.com/docs/salesforce 1.5.8 Salesforce Contacts in Dashboard https://docs.cinnox.com/docs/salesforce-contacts 1.5.9 Transferring Enquiry https://docs.cinnox.com/docs/inquiry-transfer 1.5.10 Transferring Chat https://docs.cinnox.com/docs/transferring-chat 1.5.11 Following Up on Missed Enquiries https://docs.cinnox.com/docs/agent-follow-up-missed-inquiries 1.5.12 Closing Enquiries https://docs.cinnox.com/docs/terminating-the-inquiry
