--- title: CINNOX User Guide - Integration description: "User Manuals (Online Resources)\nCINNOX User Guide - Integration" --- [Skip to content](https://support.cinnox.com/migration/internalknowledgebase/cinnox-user-guide-5-1658289733125#main-content) English Show submenu for translations CINNOX Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.cinnox.com/migration/internalknowledgebase) 2. [CINNOX Knowledge Base](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base) 3. [3.11 EVALUATE - Integration & APIs](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-11-evaluate-integration-apis) # CINNOX User Guide - Integration #### File: [User Manuals (Online Resources)](https://docs.cinnox.com/docs/overview) | **1.0** | **Overview** | [https://docs.cinnox.com/docs/overview](https://docs.cinnox.com/docs/overview) | | --- | --- | --- | | 1.0.1 | Signing up a CINNOX Account | [https://docs.cinnox.com/docs/signup-cinnox-account](https://docs.cinnox.com/docs/signup-cinnox-account) | | ![Capture2-1](https://support.cinnox.com/hs-fs/hubfs/Capture2-1.jpg?width=688&name=Capture2-1.jpg) | | | | **1.7** | **Integration** | [https://docs.cinnox.com/docs/integration-overview](https://docs.cinnox.com/docs/integration-overview) | | 1.7.1 | Developer Guide | [https://docs.cinnox.com/docs/dev-guide](https://docs.cinnox.com/docs/dev-guide) | | 1.7.2 | Prerequisites | [https://docs.cinnox.com/docs/prerequisites](https://docs.cinnox.com/docs/prerequisites) | | 1.7.3 | Installing the Web Widget | [https://docs.cinnox.com/docs/embedding-web-widget](https://docs.cinnox.com/docs/embedding-web-widget) | | 1.7.4 | Configure the Widget UI Language | [https://docs.cinnox.com/docs/mcsdk-web-configuring-the-ui-language](https://docs.cinnox.com/docs/mcsdk-web-configuring-the-ui-language) | | 1.7.5 | Tag Conditional Trigger | [https://docs.cinnox.com/docs/tag-conditional-trigger](https://docs.cinnox.com/docs/tag-conditional-trigger) | | 1.7.6 | Installing Internet Information Service | [https://docs.cinnox.com/docs/installing-internet-information-services](https://docs.cinnox.com/docs/installing-internet-information-services) | | 1.7.7 | Installing Apache Server | [https://docs.cinnox.com/docs/installing-apache-server](https://docs.cinnox.com/docs/installing-apache-server) | | 1.7.8 | Installing Nginx Server | [https://docs.cinnox.com/docs/installing-nginx-server](https://docs.cinnox.com/docs/installing-nginx-server) | | 1.7.9 | WordPress | [https://docs.cinnox.com/docs/wordpress](https://docs.cinnox.com/docs/wordpress) | | 1.7.10 | Wix | [https://docs.cinnox.com/docs/wix](https://docs.cinnox.com/docs/wix) | | 1.7.11 | Drupal | [https://docs.cinnox.com/docs/drupal](https://docs.cinnox.com/docs/drupal) | | 1.7.12 | Squarespace | [https://docs.cinnox.com/docs/squarespace](https://docs.cinnox.com/docs/squarespace) | | 1.7.13 | BigCommerce | [https://docs.cinnox.com/docs/bigcommerce](https://docs.cinnox.com/docs/bigcommerce) | | 1.7.14 | Shopify | [https://docs.cinnox.com/docs/shopify](https://docs.cinnox.com/docs/shopify) | | 1.7.15 | Weebly | [https://docs.cinnox.com/docs/weebly](https://docs.cinnox.com/docs/weebly) | | 1.7 .16 | Messenger | [https://docs.cinnox.com/docs/omnichannel-messenger](https://docs.cinnox.com/docs/omnichannel-messenger) | | 1.7.17 | WeChat | [https://docs.cinnox.com/docs/omnichannel-wechat](https://docs.cinnox.com/docs/omnichannel-wechat) | | 1.7.18 | WhatsApp | [https://docs.cinnox.com/docs/omnichannel-whatsapp](https://docs.cinnox.com/docs/omnichannel-whatsapp) | | 1.7.19 | Chatbot | [https://docs.cinnox.com/docs/chatbot](https://docs.cinnox.com/docs/chatbot) | | 1.7.20 | LINE | [https://docs.cinnox.com/docs/omnichannel-line](https://docs.cinnox.com/docs/omnichannel-line) | | 1.7.21 | Email | [https://docs.cinnox.com/docs/email](https://docs.cinnox.com/docs/email) | | 1.7.22 | Third-Party Channel | [https://docs.cinnox.com/docs/third-party-channel](https://docs.cinnox.com/docs/third-party-channel) | | 1.7.23 | Salesforce | [https://docs.cinnox.com/docs/salesforce](https://docs.cinnox.com/docs/salesforce) | | 1.7.24 | CINNOX Open API | [https://docs.cinnox.com/docs/open-api](https://docs.cinnox.com/docs/open-api) | - [Enterprise Business](https://support.cinnox.com/migration/internalknowledgebase/enterprise-business#main-content) - [Virtual Sales Team](https://support.cinnox.com/migration/internalknowledgebase/enterprise-business#virtual-sales-team) - [International Business](https://support.cinnox.com/migration/internalknowledgebase/international-business#main-content) - [Partner](https://support.cinnox.com/migration/internalknowledgebase/international-business#partner) - [Human Resources](https://support.cinnox.com/migration/internalknowledgebase/human-resources#main-content) - [HRM system](https://support.cinnox.com/migration/internalknowledgebase/human-resources#hrm-system) - [IT & Security](https://support.cinnox.com/migration/internalknowledgebase/it-security) - [Engineering & Operation](https://support.cinnox.com/migration/internalknowledgebase/engineering-operation#main-content) - [Workflow](https://support.cinnox.com/migration/internalknowledgebase/engineering-operation#workflow) - [Marketing](https://support.cinnox.com/migration/internalknowledgebase/marketing#main-content) - [Overview](https://support.cinnox.com/migration/internalknowledgebase/marketing#overview) - [Marketing Assets](https://support.cinnox.com/migration/internalknowledgebase/marketing#marketing-assets) - [IOD](https://support.cinnox.com/migration/internalknowledgebase/iod#main-content) - [Procurement](https://support.cinnox.com/migration/internalknowledgebase/iod#procurement) - [Billing Operations](https://support.cinnox.com/migration/internalknowledgebase/iod#billing-operations) - [Supplier](https://support.cinnox.com/migration/internalknowledgebase/iod#supplier) - [Product](https://support.cinnox.com/migration/internalknowledgebase/product) - [CINNOX Knowledge Base](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#main-content) - [1.0 Solutions](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#1-0-solutions) - [1.1 Applications](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#1-1-applications) - [1.2 Financial Services](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#1-2-financial-services) - [1.3 E-Commerce](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#1-3-e-commerce) - [1.4 Telecom](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#1-4-telecom) - [1.5 Marketing Assets](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#1-5-marketing-assets) - [1.6 Others](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#1-6-others) - [2.0 Subscriptions & Plans](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#2-0-subscriptions-plans) - [2.1 Digital Commerce](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#2-1-digital-commerce) - [2.2 Business Plan](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#2-2-business-plan) - [2.3 Enterprise Plan](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#2-3-enterprise-plan) - [2.4 Subscriptions, Fees & Payments](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#2-4-subscriptions-fees-payments) - [2.5 Partners and Plans](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#2-5-partners-and-plans) - [3.0 Capabilities & Features](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-0-capabilities-features) - [3.1 CHANNEL - Voice & Video](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-1-channel-voice-video) - [3.2 CHANNEL - Smart Messaging](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-2-channel-smart-messaging) - [3.3 CHANNEL - Virtual Number](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-3-channel-virtual-number) - [3.4 CHANNEL - Automated Chatbots](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-4-channel-automated-chatbots) - [3.5 CHANNEL - Smart Engagement](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-5-channel-smart-engagement) - [3.6 CHANNEL - Call Engagement](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-6-channel-call-engagement) - [3.7 ORCHESTRATE - Smart Routing and Rules](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-7-orchestrate-smart-routing-and-rules) - [3.8 ORCHESTRATE - Workflow Optimization](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-8-orchestrate-workflow-optimization) - [3.9 ORCHESTRATE - Identity](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-9-orchestrate-identity) - [3.10 EVALUATE - Dashboard & Analytics](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-10-evaluate-dashboard-analytics) - [3.11 EVALUATE - Integration & APIs](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-11-evaluate-integration-apis) - [3.12 EVALUATE - Security & Authentication](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#3-12-evaluate-security-authentication) - [4.0 Network Management & Operations](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#4-0-network-management-operations) - [4.1 Billing Support System (BSS)](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#4-1-billing-support-system-bss) - [4.2 Operation Support System (OSS)](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#4-2-operation-support-system-oss) - [4.3 Network Management System (NMS)](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#4-3-network-management-system-nms) - [4.4 Customer Management System](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#4-4-customer-management-system) - [5.0 Globally Distributed Core Infrastructure](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#5-0-globally-distributed-core-infrastructure) - [5.1 Carrier-Grade Infrastructure](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#5-1-carrier-grade-infrastructure) - [5.2 IP Network](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#5-2-ip-network) - [5.3 Private Cloud-based Communication](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#5-3-private-cloud-based-communication) - [5.4 Public Cloud-based Communication](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#5-4-public-cloud-based-communication) - [5.5 Dynamic Resources Allocator](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#5-5-dynamic-resources-allocator) - [5.6 Data Centres](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#5-6-data-centres) - [6.0 Services, Agreement & Policies](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#6-0-services-agreement-policies) - [6.1 Service Agreement](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#6-1-service-agreement) - [6.2 Privacy Policy](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#6-2-privacy-policy) - [6.3 Term of Use](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#6-3-term-of-use) - [6.4 Terms & Conditions of Services](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#6-4-terms-conditions-of-services) - [6.5 NDA](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#6-5-nda) - [6.6 Customer Services](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#6-6-customer-services) - [6.7 Resources Centre & FAQ](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#6-7-resources-centre-faq) - [7.0 Trends & Research](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#7-0-trends-research) - [7.1 Cloud Application and Trends](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#7-1-cloud-application-and-trends) - [7.2 Cybersecurity Threats](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#7-2-cybersecurity-threats) - [7.3 Digital Transformation and Trends](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#7-3-digital-transformation-and-trends) - [7.4 Hybrid Work and Social Media Convergence](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#7-4-hybrid-work-and-social-media-convergence) - [7.5 Intelligent Services and Big Data](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#7-5-intelligent-services-and-big-data) - [7.6 Total Experience (CX and EX)](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#7-6-total-experience-cx-and-ex) - [7.7 Quora Findings](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#7-7-quora-findings) - [7.8 Gartner and Forrester Findings](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#7-8-gartner-and-forrester-findings) - [8.0 Training Material (Product Development)](https://support.cinnox.com/migration/internalknowledgebase/cinnox-knowledge-base#8-0-training-material-product-development) - [Legal](https://support.cinnox.com/migration/internalknowledgebase/legal) # CINNOX [mailto:email@email.com](mailto:email@email.com) Copyright © 2026, CINNOX