CINNOX User Guide - iOS & Android Mobile Apps File: User Manuals (Online Resources) 1.0 Overview https://docs.cinnox.com/docs/overview 1.0.1 Signing up a CINNOX Account https://docs.cinnox.com/docs/signup-cinnox-account 1.11 iOS & Android Mobile Apps https://docs.cinnox.com/docs/mobile-app 1.11.1 Getting Started with the App https://docs.cinnox.com/docs/how-to-begin-with-app 1.11.2 App Sign In and Sign Out https://docs.cinnox.com/docs/app-login 1.11.3 Navigating the App https://docs.cinnox.com/docs/app-landing-page 1.11.4 Chat Room https://docs.cinnox.com/docs/app-chatroom 1.11.5 Serving Call Enquiries https://docs.cinnox.com/docs/app-serving-call-inquiry 1.11.6 Serving Chat Enquiries https://docs.cinnox.com/docs/app-serving-chat-inquiry 1.11.7 Labelling an Enquiry https://docs.cinnox.com/docs/app-labelling-enquiry 1.11.8 Sending and Receiving Chats https://docs.cinnox.com/docs/app-sending-receiving-chats 1.11.9 Sharing Files https://docs.cinnox.com/docs/app-sharing-files 1.11.10 Making Calls https://docs.cinnox.com/docs/app-calling-and-dial-pad 1.11.11 Answering Calls https://docs.cinnox.com/docs/answer-incomings-calls 1.11.12 Conference Call https://docs.cinnox.com/docs/app-conference-call 1.11.13 1-1 Call to Conference https://docs.cinnox.com/docs/app-1-to-1-to-conference-call 1.11.14 Video Calling https://docs.cinnox.com/docs/video-call 1.11.15 Recording and Transcript https://docs.cinnox.com/docs/app-recording-and-transcript 1.11.16 Enquiry Overview https://docs.cinnox.com/docs/app-inquiry-overview 1.11.17 Following Up on Missed Enquiries https://docs.cinnox.com/docs/app-missed-inquiry 1.11.18 Transferring Enquiry https://docs.cinnox.com/docs/app-inquiry-transfer 1.11.19 Transferring Call https://docs.cinnox.com/docs/app-call-transfer 1.11.20 Transferring Chat https://docs.cinnox.com/docs/app-transferring-chat 1.11.21 Space for Internal Group Chat https://docs.cinnox.com/docs/app-space 1.11.22 Closing Enquiries https://docs.cinnox.com/docs/app-closing-an-inquiry 1.11.23 Sending SMS https://docs.cinnox.com/docs/app-sending-sms 1.11.24 Email Engagement https://docs.cinnox.com/docs/app-email-engagement 1.11.25 Contacts https://docs.cinnox.com/docs/app-contacts 1.11.26 Merging Contacts https://docs.cinnox.com/docs/app-merge-contacts 1.11.27 Salesforce Contatcs in CINNOX App https://docs.cinnox.com/docs/app-salesforce-contacts 1.11.28 Sync Device Contacts https://docs.cinnox.com/docs/app-sync-device-contacts 1.11.29 My Account https://docs.cinnox.com/docs/app-my-account 1.11.30 Setting your Availability Status https://docs.cinnox.com/docs/app-setting-availability 1.11.31 Unread Pannel https://docs.cinnox.com/docs/unread-panel 1.11.32 Mention Preference https://docs.cinnox.com/docs/mention-preference 1.11.33 Chanaging Password https://docs.cinnox.com/docs/app-change-password 1.11.34 Passcode and Biometrics https://docs.cinnox.com/docs/app-passcode-biometrics 1.11.35 Two-Factor Authentication https://docs.cinnox.com/docs/app-2fa 1.11.36 Third-Party Authentication (Staff App Login) https://docs.cinnox.com/docs/app-third-party-authentication 1.11.37 Services Numbers https://docs.cinnox.com/docs/app-service-numbers 1.11.38 Personal Numbers https://docs.cinnox.com/docs/app-my-numbers 1.11.39 Call Forwarding https://docs.cinnox.com/docs/app-call-forwarding 1.11.40 Managing Devices https://docs.cinnox.com/docs/app-manage-devices 1.11.41 Simulaton and Help Centre https://docs.cinnox.com/docs/app-simulation-and-help-center 1.11.42 Sending Feedback https://docs.cinnox.com/docs/app-send-feedback
