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Local Call Termination List
Procedure of updating SMS rate in HKBoss
How to activate a new CINNOX account in Zuora system.
Flow of Toll Free numbers Termination to Suppliers

Procurement

How to create procurement ticket in HubSpot
Purchasing ticket validation, price & terms negotiation
FIGURE 3: Procurement Process
Key points for Procurement and Return of TF/DID Numbers from/to Suppliers
Issue Purchase Order to Supplier

Billing Operations

How to terminate the Toll-Free/DID number for the customer?
KYC document and procedure
Standard procedures for handling online payment from Online customer?
How to order a Toll-Free/DID number for the customer?
How to ensure the TF/DID numbers could be successfully provisioned in ODB?
How do we bill the invoice to the customers?

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Supplier payment process and approval

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